Cafe IT: Giving and Receiving Feedback
Please join Ted Hanss, Assoc. CIO, Medicine & Health Divisions here at Yale and Erika Fleck, Director of Education and Information Technology at the Elson S. Floyd College of Medicine, Washington State University who will lead us in a discussion and training on best practices for giving and receiving feedback.
Learning objectives
- Describe the qualities of positive and negative feedback experiences
- Translate negative experiences into positive
- Demonstrate strategies for difficult conversations